UMIDIGI Official Store*order ***************Umidigi One Pro phone**This Seller is makin...

GetHuman2643196's customer service issue with AliExpress from March 2019

12 views
 | 
17139 similar
 | 
0 following
Help with my AliExpress issue
GetHuman2643196's next move: try the AliExpress help center again.
AliExpress doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2643196 will want to follow the link below to head to their help center. We will check on GetHuman2643196 later to make sure it's all set or try to help escalate.
The issue in GetHuman2643196's own words
UMIDIGI Official Store*order ***************Umidigi One Pro phone**This Seller is making my life very difficult, my phone is broken after * months and they will not send me a new one, they told me to try and repair it in Finland which I tried but I was told that it is totally broken. The Seller then told me to send it to back to China, it is now in China and they said I can order a new one ??? They have now taken my money and my phone back and I have nothing !!!!! How is this possible ? I have payed for repair inspection in Finland €** and post to China €** for €*** phone which I do not now have !?!?!?!?!**Very sad and disappointed because its a great phone
GetHuman2643196 did not yet indicate what AliExpress should do to make this right.
I have an issue with AliExpress too
How GetHuman2643196 fixed the problem
We are waiting for GetHuman2643196 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get AliExpress's attention and get better help faster. Tap below to get started.
Having AliExpress issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2643196 fixes it.
This email address isn't valid

AliExpress

Customer service issue
Reported by GetHuman2643196
Mar 30th, 2019 - 6 mons ago
I have an issue with AliExpress too
Fixed
Seen by 12 customers so far
Similar issue to 17139 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on the account
Address on the account
Order number
Email address
Timeline
GetHuman2643196 started working on this issue
Mar 30th 10:18pm
GetHuman2643196 shared this issue with friends on Facebook
Mar 30th 10:22pm
GetHuman2643196 indicated the issue is not fixed yet.
Mar 31st 7:32pm
GetHuman2643196 indicated the issue is not fixed yet.
Mar 31st 7:33pm
GetHuman2643196 indicated the issue is not fixed yet.
Mar 31st 10:26pm