Hi, my name is Mutiat I placed an order on ****-**-** but unfortunately I didn’t get my...

GetHuman-ayoni's customer service issue with AliExpress from March 2019

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The issue in GetHuman-ayoni's own words
Hi, my name is Mutiat I placed an order on ****-**-** but unfortunately I didn’t get my package. The seller told me to open a dispute but I wasn’t able to do it on my phone. I have tried several ways but still not able to.**Can you please help me? because I’m running out of time only two days left for me. I actually want a refund since I didn’t get my order.**Order Id: ****************Order date: ****-**-**. **:****Seller Name: Knick-knack toy store**Thanks
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AliExpress

Customer service issue
Reported by GetHuman-ayoni
Mar 30th, 2019 - 6 mons ago
I have an issue with AliExpress too
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Seen by 7 customers so far
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Items needed
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Timeline
GetHuman-ayoni started working on this issue
Mar 30th 5:20pm
GetHuman-ayoni indicated the issue is not fixed yet.
Mar 31st 12:09am