My account *****@***.com is locked and YOU guys locked it! I have tried many times with...

GetHuman-forthalu's customer service issue with AliExpress from March 2019

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The issue in GetHuman-forthalu's own words
My account *****@***.com is locked and YOU guys locked it! I have tried many times with your online agents and they are brain dead!! They Do not help at all!! All I want to do is unlock my account but you guys are making me go on a computer I DONT HAVE a computer. Can you just unlock it WHY did you lock it in the first place? Its been locked for * days and I'm starting to get very mad cause I need to change my shipping address so my goods dont get sent to the wrong person!!!!
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AliExpress

Customer service issue
Reported by GetHuman-forthalu
Mar 30th, 2019 - 6 mons ago
I have an issue with AliExpress too
Fixed
Seen by 16 customers so far
Similar issue to 17100 others
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Items needed
Name on the account
Address on the account
Order number
Email address
Timeline
GetHuman-forthalu started working on this issue
Mar 30th 2:32pm
GetHuman-forthalu indicated the issue is not fixed yet.
Mar 30th 6:50pm
GetHuman-forthalu indicated the issue is not fixed yet.
Mar 30th 6:51pm
GetHuman-forthalu indicated the issue is not fixed yet.
Mar 30th 6:51pm
GetHuman-forthalu indicated the issue is not fixed yet.
Mar 31st 7:36pm