Hi * weeks ago someone used my credit card on your website and my credit card company r...

GetHuman-robinlig's customer service issue with AliExpress from March 2019

Help with my AliExpress issue
The issue in GetHuman-robinlig's own words
Hi * weeks ago someone used my credit card on your website and my credit card company rejected the payment because it was fraudulent. * days ago I received a remigo phone from Hong Kong addressed to me and my address but I didn't order it. there wasn't a receipt inside the package. was wondering if it was from that fraudulent transaction. Wanted to see if you could find out on your end so I can return it to the company that sent it.
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AliExpress

Customer service issue
Reported by GetHuman-robinlig
Mar 28th, 2019 - 21d ago
I have an issue with AliExpress too
Fixed
Seen by 5 customers so far
Similar issue to 16760 others
0 customers following this
Items needed
Name on the account
Address on the account
Order number
Email address
Timeline
GetHuman-robinlig started working on this issue
Mar 28th 8:18pm
GetHuman-robinlig indicated the issue is not fixed yet.
Mar 31st 8:29pm
GetHuman-robinlig indicated the issue is not fixed yet.
Mar 31st 8:30pm
GetHuman-robinlig indicated the issue is not fixed yet.
Mar 31st 8:31pm