I have issue with this my item with tracking number: VC*********GB**I have order for th...

GetHuman-gbadamos's customer service issue with AliExpress from March 2019

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The issue in GetHuman-gbadamos's own words
I have issue with this my item with tracking number: VC*********GB**I have order for this good and other * items since late January this year and i have not received it as i speak. Though i made a mistake of not putting the house number and immediately i noticed that i quickly send a message to the seller and notify them at my local post office but up till this time, none of the item have received. Then yesterday, i try to enter a dispute for this one and from the information received from the dispute office is as follows:* "I am sorry to hear that you are not satisfied with your order **************. The tracking information shows that the package has arrived at your local post office and waited for your collection. We warmly suggest that you can contact the shipping company Customer Care Center and you will get this package as soon as possible"**I am so confused and worry about this case as i have been to the local post office for more than three time on these items. I want you to help me get the exact place where these items are so as to know how to get them ASAP. This my first experience of shopping with Ali express is hurting me badly. Infact one of the items was even sent back to the sender without any delivery and i do not know the reason(s) for this action. Please i need some of the items badly now.*This are the tracking and order number of those items* Tracking Number Order Number**. VC*********GB ****************. UN*********CN ****************. LP************** ****************. RB*********SG ****************. UR*********CN ****************. RB*********SG ****************. RB*********SG ****************. VC*********GB ****************. VC*********GB ****************Please i will appreciate if i can get reply to this order as soon as possible. *I have not received any of these items for close to two months now and i do not even know whereabout of some of them. tracking keep on saying some are in UK and local post office keep on telling me they are not with the items. I am badly affected by this.

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Customer service issue
Reported by GetHuman-gbadamos
Mar 28th, 2019 - 4 years ago
Not resolved
Seen by 119 customers so far
Similar issue to 16681 others
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GetHuman-gbadamos started working on this issue
Mar 28th, 2019 10:33am

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