Hello, in the beginning of the year I bought this product: High Quality ***ML Ultrasoni...

GetHuman-imtsanef's customer service issue with AliExpress from March 2019

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The issue in GetHuman-imtsanef's own words
Hello, in the beginning of the year I bought this product: High Quality ***ML Ultrasonic Air Humidifier Aroma Essential Oil Diffuser for Home Car USB Fogger Mist Maker with LED Night Lamp, Order number: **************. I received the diffuser but it was not working, I tried everything because I really wanted a diffuser for my humid room. I wrote to the seller and even sent him a video of how the product does not work. He responded that the video is not enough proof that I do not deserve a refund and just told me to see again the operation video. I am not satisfied with that answer because the diffuser clearly doesn't work and won't work and I just want my money back so I can purchase a new one.*Thank you!
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Customer service issue
Reported by GetHuman-imtsanef
Mar 28th, 2019 - 21d ago
I have an issue with AliExpress too
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GetHuman-imtsanef started working on this issue
Mar 28th 10:32am