hi dear *regarding my last order on Aliexperess *I haven't received my refund. And as I...

GetHuman-iranetak's customer service issue with AliExpress from March 2019

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hi dear *regarding my last order on Aliexperess *I haven't received my refund. And as I chatted with the AliExpress helpline they told me its it's been send it to my PayPal.and when I ask the person can i have confirmation paypall cod for it she didnt have no informing, Because I haven't received nothing on my PayPal.and the person on chat line called Sierra instructed me chase the money from paypall .wiche is not possible paypall isn't holding any money and not received by my paypall. the only way to get my money from aliexpress was chating to person called Sierra wiche wasn't helpful and I feel naive and cheated as she don't believe me as I haven't received my refund, she keep pushing me go to PayPal to get my money back which is not possible because there is nothing been sent to the PayPal she just want take away from myself

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Customer service issue
Reported by GetHuman-iranetak
Mar 27th, 2019 - 4 years ago
Seen by 27 customers so far
Similar issue to 16564 others
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GetHuman-iranetak started working on this issue
Mar 27th, 2019 6:34pm
GetHuman-iranetak confirmed the issue is fixed. Hooray!
Mar 27th, 2019 6:37pm