How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Albertsons phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 7
Here is how our research team describes the way the Albertsons phone system greets you: Thank you for calling the Customer Support Center for Quality Assurance. Your call may be monitored or recorded. During our interactions with you, we may collect personal information that you or we believe is necessary to review or manage your request or concern. Any information provided may also be shared with others in the course of determining and providing an appropriate response to you. If you are an Albertsons Companies employee, please press 9. If you are calling about your grocery delivery or pickup, please press 8. Did you know? You can now use our chat feature on the web or mobile app to reset your password, check your reward summary balance, combine accounts, or get answers to frequently asked questions. Our chat is available 24 hours, seven days a week and provides the same great service and convenience. To interact with our chatbot, click on the Questions button on the website or select the Need Help option from the settings menu in the mobile app.
Below are some clips we've found from Albertsons's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling the customer support center. For quality assurance, your call may be monitored or recorded.
During our interactions with you, we may collect personal information that you or we believe is necessary to review or manage your request or concern.
Any information provided may also be shared with others in the course of determining and providing an appropriate response to you.
If you are an Albertsons company's employee, please press nine.
If you are calling about your grocery delivery or pickup, please press eight.
Did you know you can now use our chat feature on the web or mobile app to reset your password, check your reward summary balance, combine accounts, or get answers to frequently asked questions.
Our chat is available twenty four hours seven days a week.
And provides the same great service and convenience to meet your needs.
To interact with our chatbot, click on the questions button on the website or select the need help option from the settings menu in the mobile app."
Excerpt from a call with Albertsons
Tuesday, January 2, 2024 11:29 PM
The first phone menu
"Thank you for calling the customer support center. For quality assurance, your call may be monitored or recorded.
During our interactions with you, we may collect personal information that you or we believe is necessary to review or manage your request or concern.
Any information provided may also be shared with others in the course of determining and providing an appropriate response to you.
Did you know you can now use our chat feature on the web or mobile app to reset your password, check your reward summary balance, combine accounts, or get answers to frequently asked questions.
Our chat is available twenty four hours seven days a week.
And provides the same great service and convenience to meet your needs.
To interact with our chatbot, click on the questions button on the website or select the need help option from the settings menu in the mobile app.
If you are an Albertsons company's employee, please press nine.
If you are calling about your grocery delivery or pickup, please press eight."
Excerpt from a call with Albertsons
Tuesday, January 2, 2024 11:29 PM
What are the hours and when should I call?
Albertsons operates the call center for this 877-723-3929 phone number Mon-Fri 9am-5pm ET.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 83 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Albertsons phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Albertsons staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Albertsons is Thursday.The most busy day to call is Friday.Again, this is based on a sample of 83 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Thursday.
The best time to call
In summation, the best day to call Albertsons is Thursday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Albertsons staffs the call center well on Thursday.
Why call this Albertsons number?
Below is a sample of recent calls to Albertsons, and their purpose. Are any of these similar to the reason you are trying to call?
Updating contact information: "I need to update my phone number in your records."
- From a call lasting 1m 46s , Mar 26, 2024 3:46 PM
Login issues: "I have a problem to log in."
- From a call lasting 1m 42s , Mar 21, 2024 10:07 PM
Login issue with app: "I have a problem logging into my Alberts app."
- From a call lasting 7m 37s , Mar 21, 2024 9:59 PM
Seeking phone number: "Trying to find a phone number for that."
- From a call lasting 1m 45s , Feb 28, 2024 9:06 PM
Updating phone number and card information: "I was calling to update it because I haven't used this card in a while."
- From a call lasting 15m 44s , Jan 27, 2024 3:25 PM
Merge accounts: "I was told that I have two accounts and I would like to merge them into one."
- From a call lasting 14m 30s , Jan 2, 2024 11:29 PM
More Ways to Contact Albertsons Customer Service
There are of course other ways to contact Albertsons customer service besides the phone. Below we list the best ones, by medium.
Use this link to find customer service help through their website
As a last, sometimes only, resort- Albertsons customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Albertsons's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Albertsons agent. This phone number is Albertsons's best phone number because 498 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-723-3929 include and other customer service issues. Rather than trying to call Albertsons first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Albertsons has 1 phone number. It's not always clear what is the best way to talk to Albertsons representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Albertsons. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Albertsons. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.