I contacted Alaska Air on their website on May **, and explained my dilema with their flight cancellation. The reference * ******* has not had any response.
GetHuman-hairnoma's customer service issue with Alaska Air from May 2018
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The issue in GetHuman-hairnoma's own words
On May **, **** I was booked on flight **** to PSP. At check-in I was told that flight was canceled. The gate agent said it was due to weather, stating cloudy skies prohibited landing. I asked for the supervisor and he also said it was due to cloudy skies. They booked me on flight ***** departing at *:**PM. I called home to ask about the weather in Palm Springs, and was told there wasn't a cloud in the sky nor any windy conditions. I called your customer * and was also told the delay was weather related. I was offered a $** meal voucher for my inconvenience. I checked with the weather online and there weren't any flight cancellations for PSP due to weather . Upon boarding flight **** I was aware there were only ** passengers onboard which included everyone who had originally been on flight ****. The cancellation was because of capacity control. I had started my day in Sarajevo, Bosnia and was exhausted by the time I arrived in SFO expecting to be home shortly. I expect to be compensated accordingly. I have flown Alaska Air for many years and consider myself a good customer.*I will await your response.*Sincerely, Damon Lawson
Compensation for flight cancellation that was Alaska Airlines choice due to capacity control.
I've been a client for over ** years.
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