Hi, my daughter left her cellphone in one of your rental cars. It's been a month since...

GetHuman155759's customer service issue with Alamo from May 2018

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The issue in GetHuman155759's own words
Hi, my daughter left her cellphone in one of your rental cars. It's been a month since our trip and we have still not received it. I am willing to cover the mailing costs. It's an LG phone with a blue glitter case. The confirmation number for the rental is N*R*A*NP. The car was rented and returned at the Palm Beach airport. Please let me know when it will shipped. I need it sent asap. I don't want to leave nasty posts online but a month is enough wait. Called several times, left messages and filled out the online form.
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Alamo

Customer service issue
Reported by GetHuman155759
May 3rd, 2018 - a yr ago
I have an issue with Alamo too
Not resolved
Seen by 1 customer so far
Similar issue to 265 others
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Timeline
GetHuman155759 started working on this issue
May 3rd, 2018 9:07pm