When you hired the company to cut the tree limbs from the power line, they cut the enti...

GetHuman2596949's customer service issue with Alabama Power from March 2019

Help with my Alabama Power issue
The issue in GetHuman2596949's own words
When you hired the company to cut the tree limbs from the power line, they cut the entire side of the tree causing the tree to bend toward my house. I went in the office in Georgiana two weeks ago and was told someone would come look a this tree. Last night the rain and wind were causing me concern for NO ONE HAS CALLED ME ABOUT THIS TREE at *** ELL STREET. PLEASE COME CUT THE REST OF THIS TREE BEFORE IT FALLS AND KILLS SOMEONE.
GetHuman2596949 did not yet indicate what Alabama Power should do to make this right.
I have an issue with Alabama Power too
How GetHuman2596949 fixed the problem
We are waiting for GetHuman2596949 to fix the problem and share the solution with the rest of us customers.
Please help with my Alabama Power issue
Do you have a customer issue as well?
We can help you get Alabama Power's attention and get better help faster. Tap below to get started.
Having Alabama Power issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Alabama Power

Customer service issue
Reported by GetHuman2596949
Mar 26th, 2019 - 24d ago
I have an issue with Alabama Power too
Fixed
Seen by 9 customers so far
Similar issue to 368 others
0 customers following this
Items needed
Account name
Account number
Service address
Account phone number
Last 4 of Social Security Number
Account email
Timeline
GetHuman2596949 started working on this issue
Mar 26th 3:17pm
GetHuman2596949 indicated the issue is not fixed yet.
Mar 31st 12:11am
GetHuman2596949 indicated the issue is not fixed yet.
Apr 6th 3:55am
GetHuman2596949 indicated the issue is not fixed yet.
Apr 6th 10:32pm