Alabama Power Customer Service

Contact Alabama Power & solve common issues

Use Alabama Power's Phone Number

Alabama Power's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Alabama Power. Below you will also find the phone and non-phone-based contact information we've gathered.

Alabama Power: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Alabama Power.
There's more!
Click below to show 4 more questions, answers, and complete guides to common Alabama Power customer support problems.

Contacting Alabama Power customer support

Below you can compare and contrast the 4 ways to contact Alabama Power by looking at which ones are the fastest and which ones other customers recommend the most for solving Alabama Power customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Alabama Power across the following channels: Phone, Web, Facebook, Twitter.

Phone number / contactWaitVotes
800-245-2244
Customer Service
12 mins236
Online Help at com.
Customer Service
< 2 hrs255
facebook.com/AlabamaPower
Customer Service
10 mins421
https://twitter.com/alabamapower
Customer Service
6 mins457

Recent reasons customers contacted Alabama Power:

I need someone to call me back ASAP about my power bill. I will be there to pay it toda...
I'm wanting to know what my past bill is for *** Lovers lane Hamilton Al *****. I'm wan...
Leasing office for apartment complex is supposed to be in touch with Alabama power rega...
I want my power cut off immediately
I would like to talk to operator about my bill
My husband is on oxygen now. His dr said to contact your office to have it on record in...
I have bought a vacation spot and need to move the power bill into my name from the pre...
Why are you calling me telling me that you’re going to turn my lights off at * PM if I...
Just wanted to know if power will be off again tonight on ** Crest circle in Springvill...
I spent the majority of the month in the hospital and I need two more days to pay my bi...
I paid ***.** on my electric bill on ****. That was a Friday. Fast forward to Wednesday...
For the last couple of storms, we are experiencing power blinks which stop air conditio...
I have called to pay my bill by phone at the least * times n every time it tells me not...

Help me with my issue

Does GetHuman work with Alabama Power?

GetHuman does not work with Alabama Power's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Alabama Power at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Alabama Power's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Alabama Power at a Glance

Alabama Power has no chat option
Alabama Power has no customer email
Alabama Power has 1 help forum
Alabama Power has 1 twitter handle
Alabama Power has 1 facebook page
Contact information overview

Answered on this page:

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What rebates or incentives are available for energy-efficient upgrades?
What are the customer service hours of operation?
Solutions to common issues

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