I filed for unemployment on ********. My claim shows that is it in active and in pay s...
GetHuman4704912's customer service issue with Alabama Department of Labor from April 2020
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I filed for unemployment on ********. My claim shows that is it in active and in pay status but my weekly earnings exceeded my benefit amount. I called the inquiry line and the recorded message said that there is no claim associated with my social security number. **Through no fault of my own my employer reduced my hours by **% - from ** hours per week to ** hours per week due to the Covid-** pandemic. I thought anyone whose employment was affected by the Covid-** pandemic was eligible for assistance. **Am I eligible for assistance through PUA under the Cares Act? Do I need to go online and reopen my claim because it will not let me do my weekly certifications? **Will someone please give me a call at ***-***-****?**Claim id * ************** * Claimant ID * *******.**Thank you,*Teresa L Mattox
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