I filed for unemployment on ********. My claim shows that is it in active and in pay s...

GetHuman4704912's customer service issue with Alabama Department of Labor from April 2020

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The issue in GetHuman4704912's own words
I filed for unemployment on ********. My claim shows that is it in active and in pay status but my weekly earnings exceeded my benefit amount. I called the inquiry line and the recorded message said that there is no claim associated with my social security number. **Through no fault of my own my employer reduced my hours by **% - from ** hours per week to ** hours per week due to the Covid-** pandemic. I thought anyone whose employment was affected by the Covid-** pandemic was eligible for assistance. **Am I eligible for assistance through PUA under the Cares Act? Do I need to go online and reopen my claim because it will not let me do my weekly certifications? **Will someone please give me a call at ***-***-****?**Claim id * ************** * Claimant ID * *******.**Thank you,*Teresa L Mattox

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Alabama Department of Labor

Customer service issue
Reported by GetHuman4704912
Apr 23rd, 2020 - 2 years ago
Not resolved
Seen by 20 customers so far
Similar issue to 47 others
0 customers following this


GetHuman4704912 started working on this issue
Apr 23rd, 2020 6:35pm
GetHuman4704912 indicated the issue is not fixed yet.
Apr 23rd, 2020 11:00pm