I have recently changed my number from docomo to Airtel by paying about Rs****-,I was t...

GetHuman-surajitb's customer service issue with Airtel from September 2018

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The issue in GetHuman-surajitb's own words
I couldn’t make a telephone call ... I have recently changed my number from docomo to Airtel by paying about Rs****-,I was told that my pack would be valid for ** days. But I find I am not able to make a call after a month. My number is ********** and I request you to guide me.
Since I am a new customer I wanted to speak to somebody from the company or call centre to help me out, but this was extremely difficult and I failed.
I want the company to check the package that I had bought on my shift from docomo and give me the full nomenclature and receipt, this will enable me to go to the local shop and seek remedy for misselling..
Being a senior citizen I may not be savvy with smart phone techniques, but I did pay the money , in cash to a local Airtel dealer and was given to understand that the pack I am buying will last for ** days and after this initial pack I could recharge at a lesser price. But this abrupt stoppage is quite shocking.
Not so far. But tomorrow I would go to the nearest Airtel office to seek redresssal.
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Airtel

I wanted to make a telephone call.
Customer service issue
Reported by GetHuman-surajitb
Sep 23rd, 2018 - 2 mons ago
I have an issue with Airtel too
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Seen by 4 customers so far
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GetHuman-surajitb started working on this issue
Sep 23rd 6:27am