my airtel no. ********** stopped working on the morning of ** august ****. At first i t...

GetHuman-tusharne's customer service issue with Airtel from August 2018

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The issue in GetHuman-tusharne's own words
my airtel no. ********** stopped working on the morning of ** august ****. At first i thought that it's just the network problem and i waited for the network to go live again but it didn't. so I called customer care in the evening regarding my issue. the customer care executive told me the my no. is working fine, it's just the physical sim card that is not working and i have to get a new sim card from the airtel store. As the sim was not on my id , i had to ask my brother to get the sim for me. he went to airtel store on ** august and got the duplicate sim, the executive there told my brother that the sim will be activated in next * hours. i got the sim in the evening on the same day. i inserted the sim on my mobile phone and the sim was working again, but for only five minutes. After that it's not working again. what should i do. I need my airtel number to work again very urgently. please help.
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Customer service issue
Reported by GetHuman-tusharne
Aug 22nd, 2018 - 5 mons ago
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GetHuman-tusharne started working on this issue
Aug 22nd, 2018 4:23am
GetHuman-tusharne indicated the issue is not fixed yet.
Aug 22nd, 2018 4:24am