I'm not able to use my mobile from **.*.***And I got a message tat you have used ***%of...

GetHuman-arshath's customer service issue with Airtel from August 2018

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The issue in GetHuman-arshath's own words
I'm not able to use my mobile from **.*.***And I got a message tat you have used ***%of ur data pack . But mine is the *** rs. (Post paid )Plan which offers unlimited calls and messages and ** GB free data and in my phone settings it shows tat I have nlyy used **GB of my data . But still even if I use all the **GB free data also I should be able to use the *G data right in postpaid plans but I don't know why from past day I'm not even able to use my data . I kindly request you to resolve this problem and provide me the internet connection . Thank you
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Airtel

Customer service issue
Reported by GetHuman-arshath
Aug 13th, 2018 - 7 mons ago
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GetHuman-arshath started working on this issue
Aug 13th, 2018 12:05pm