I have paid electricity bill of amount **** rupees from airtel app register with number...

GetHuman854390's customer service issue with Airtel from July 2018

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The issue in GetHuman854390's own words
I was trying to pay electricity bill of amount **** . Amount was deducted but yet bill is not paid ... I have paid electricity bill of amount **** rupees from airtel app register with number **********, the amount was deducted from account but bill was not paid. I checked it on mseb website its shows ur bill is not paid and don't get any message of electricity bill paying. Please kindly help us.**User name - shrikrushna raghunath * chaudhari.*Phone number - **********.*Airtel saving acc num - ***********Transaction id - **********Payment made at msebob
This was specially frustating because amount was deducted and bill is not paid. My parents was shouting on me due to this.
Please pay my electricity bill as early as possible or return my deducted amount of **** rupees to my airtel saving account
I am customer of airtel since more than * months but first time i use online payment service and it does not happen even when deducting amount of ****
I tried to call on customer care but it was not connected.
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Airtel

Paying electricity bill
Customer service issue
Reported by GetHuman854390
Jul 6th, 2018 - 5 years ago
Fixed
Seen by 48 customers so far
Similar issue to 1019 others
0 customers following this
Items needed
Account holder name
Account number
Billing address
Account phone number
Last 4 digits of Social Security number

Timeline

GetHuman854390 started working on this issue
Jul 6th, 2018 12:54pm
GetHuman854390 indicated the issue is not fixed yet.
Jul 6th, 2018 2:14pm
GetHuman854390 indicated the issue is not fixed yet.
Jul 8th, 2018 3:56pm