I subscribed for *.*gb last month which is to expire today but I ran of data and decide...

GetHuman-obinwa's customer service issue with Airtel from July 2018

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The issue in GetHuman-obinwa's own words
I subscribed for *.*gb last month which is to expire today but I ran of data and decided to subscribe for another *.*gb on Wednesday ********* but was given about ***mb and I had a balance airtime of about **** which I hope to use for voice calls since I have auto renewal of my *.*gm today. But everything turned out as I checked my monthly renewal **** airtime this morning, it's been taken for *.*gb auto renewal and my initial balance of **** also disappeared yet I have only ****mb... please assist check my and restore the voice call airtime .
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Airtel

Customer service issue
Reported by GetHuman-obinwa
Jul 1st, 2018 - a yr ago
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Timeline
GetHuman-obinwa started working on this issue
Jul 1st, 2018 9:49am
GetHuman-obinwa indicated the issue is not fixed yet.
Jul 1st, 2018 10:58am