Name : Sameer Mhaskar*Cell no : ************I am new customer of Airtel and had asked f...

GetHuman-samirmha's customer service issue with Airtel from May 2018

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The issue in GetHuman-samirmha's own words
Name : Sameer Mhaskar*Cell no : ************I am new customer of Airtel and had asked for International roaming facility during my visit to Dubai last month from **th April . I had proactively paid Rs. **** as advance incase i have to make a international call . I had personally visited the Airtel Baner Pune office and discussed in detail with the representative (Male forgot his name) . I returned back from Dubai and then cancelled the International roaming . I again personally visited the office and cancelled . To my utter surprise and shock when I got my bill for payment : Charge of @ *** Rs per day for * days was debited " . I was not informed about any such charges during my visits to Baner office otherwise I would have not avalied this facility . I explained the situation in detail and clearly informed that I will not pay this charges ( total around Rs.****) . I personally visited once again last week and informed my frustration and anger and dissatifaction . I was informed the stores manager will call me . Till date nobody called . In between Mr.Abhishek called from Payments and I explained him the situation in detail . TODAY my outgoing and *G is stopped . PLease call me and start back by servies immediately
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Airtel

Customer service issue
Reported by GetHuman-samirmha
May 23rd, 2018 - 6 mons ago
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GetHuman-samirmha started working on this issue
May 23rd 6:19am