my UK airbnb account uses my mobile number and my old work email address. I no longer...

GetHuman6367839's Account Access issue with AirBnB from July 2021

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Before contacting them, items GetHuman6367839 may need:
Booking reference, Billing address, Email address on the account, Account phone number, Payout method (If card or bank account, please include the last 4 digits), and Date of birth
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman6367839's own words
my UK airbnb account uses my mobile number and my old work email address. I no longer work at the universtiy of york so when i log in by specifying a text to my mobile number the next step asks me to enter the code sent to my email address ... which doesnt exist any more. so i cant log into te account.**Nowhere can i find any way (other than this) to actually talk to airbnb without being logged into an airbnb account.**I created another airbnb account using my personal address and my wifes mobile number ... and of course cannot add my mobile number because its tied to the account i can no longer get into..**i keep running round in circles, all i want is for the accou with the above tel no to be deleted **I need my account deleting. The associated tel no is ***********

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AirBnB

Account Access issue
Reported by GetHuman6367839
Jul 22nd, 2021 - a year ago
Not resolved
Seen by 33 customers so far
Similar issue to 6223 others
0 customers following this

Timeline

GetHuman6367839 started working on this issue
Jul 22nd, 2021 7:22pm
GetHuman6367839 indicated the issue is not fixed yet.
Jul 23rd, 2021 1:58pm