Good day**A guest by the name of Sihle wishes to book * nights for two guests with me...

GetHuman-advpj's customer service issue with AirBnB from October 2020

16 views | 8685 similar | 0 following
Help with my AirBnB issue
Next: our robot will wait on hold for GetHuman-advpj to get a AirBnB rep on the line!
Always use the GetHuman Phone to call AirBnB. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-advpj's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-advpj may need:
Booking reference, Billing address, Email address on the account, Account phone number, Payout method (If card or bank account, please include the last 4 digits), and Date of birth
The issue in GetHuman-advpj's own words
Good day**A guest by the name of Sihle wishes to book * nights for two guests with me. It transpires that each guest has a fiance. Thus, they require two rooms. The price for one room is R*,*** and for both rooms R*,*** per day.**Please change the pricing to enable me to confirm the booking.**Thank you.**By the way VERY POOR PROGRAMMING BY AIRBNB. It appears almost impossible to email a consultant direct as we are constantly asked for "topics" and if the question doesn't suit the topic one can't get through to a consultant. No doubt somewhere in the myriad of the program such a contact my somewhere be found. This really needs to be looked out.**Eventually I responded to an email from Airbnb. That didn't work either.**The email account that you tried to reach does not exist. Please try double-checking the recipient's email address for typos or unnecessary spaces. Learn more at https:**support.google.com*mail*answer*******Reporting-MTA: dns* googlemail.com*Received-From-MTA: dns* *****@***.com*Arrival-Date: Thu, ** Oct **** **:**:** -**** (PDT)*X-Original-Message-ID: *DCFB****-***B-*CFB-**C*-**C*EDA***E*****@***.com***Final-Recipient: rfc**** *****@***.com*Action: failed*Status: *.*.**Diagnostic-Code: smtp* The email account that you tried to reach does not exist. Please try double-checking the recipient's email address for typos or unnecessary spaces. Learn more at https:**support.google.com*mail*answer******Last-Attempt-Date: Thu, ** Oct **** **:**:** -**** (PDT)**From: Hugh Patrick Jefferys ******@***.com**Subject: RESERVATION. Umdloti By The Sea*Date: * October **** at **:**:** GMT***To: Airbnb ******@***.com*

GetHuman-advpj did not yet indicate what AirBnB should do to make this right.

How GetHuman-advpj fixed the problem

We are waiting for GetHuman-advpj to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get AirBnB's attention and get better help faster. Tap below to get started.
Having AirBnB issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-advpj fixes it.
This email address isn't valid

AirBnB

Customer service issue
Reported by GetHuman-advpj
Oct 1st, 2020 - 2 years ago
Not resolved
Seen by 16 customers so far
Similar issue to 8685 others
0 customers following this

Timeline

GetHuman-advpj started working on this issue
Oct 1st, 2020 11:51am