I received the following message from one of your people after having to cancel the ref...

GetHuman5201776's Refund a Charge issue with AirBnB from August 2020

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The issue in GetHuman5201776's own words
I received the following message from one of your people after having to cancel the referred to reservation due to Covid-**. I still have not received this refund, however, and just checked with my bank, who says they have not seen it yet either.**Please help!**Hi Jenny,**This is Sonny from Airbnb's Customer Experience Team and your dedicated Case Manager.**First, I would like to sincerely apologize for the delay in our response, Due to a large amount of tickets we've been receiving lately. But I will assure you that I'm working hard to answer your concern.**Regarding your canceled reservation HMKMD*J*MP with host name Tara Fullerton I already process refund of the service fee $**.***goint to your VISA **** ****. Please be advised that the amount will reflect to your bank account within *-** business days or earlier depends on your bank turnaround time.**If you have any further Inquiries, please let me know, You got me here as your support**Kind regards.*Sonny

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AirBnB

Refund a Charge issue
Reported by GetHuman5201776
Aug 26th, 2020 - 8 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 9086 others
0 customers following this

Timeline

GetHuman5201776 started working on this issue
Aug 26th, 2020 6:38pm

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