My sister booked a trip to barefoot beach resort in Florida. On May *nd the payment was...

GetHuman5198211's customer service issue with AirBnB from August 2020

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The issue in GetHuman5198211's own words
My sister booked a trip to barefoot beach resort in Florida. On May *nd the payment was taken out of my checking account. Now b*c of the pandemic my Husband, and I want to cancel our trip. It was for October **-**th. The amount was $***.** Do we get the full amount through Air bnb? I'm not sure if my sister is cancelling the whole trip for her family, but that's our decision. She's on her honeymoon right now. My name is Michelle Berry ***-***-****

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AirBnB

Customer service issue
Reported by GetHuman5198211
Aug 25th, 2020 - 2 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 9067 others
0 customers following this

Timeline

GetHuman5198211 started working on this issue
Aug 25th 6:36pm
GetHuman5198211 indicated the issue is not fixed yet.
Aug 26th 12:21pm
GetHuman5198211 indicated the issue is not fixed yet.
Aug 26th 12:25pm
GetHuman5198211 indicated the issue is not fixed yet.
Aug 26th 1:14pm

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