I'm from South Africa

GetHuman-bonkleyn's customer service issue with AirBnB from August 2020

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The issue in GetHuman-bonkleyn's own words
Good day*Regarding my booking at Red Cottage Home in Kenilworth Cape Town with check-in date on * September **** and check-out date being on ** October ****. Reservation no. HMNJPJKPTT.*I had to cancel my original booking because my son will not be able to travel from Kenya due to the new government regulations. I thought that I will get a full refund.*The host has no objection to reinstate the original booking. Airbnb must respond to the host to reinstate the booking.*Thanking you in advance*Bonnie Kleynhans
If they can please refund me or reinstate the original booking please.
I've been booking through Airbnb for quite some time now and I will do bookings through Airbnb in future.
I spoke to the host and he has no objection to reinstate the original booking.
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Customer service issue
Reported by GetHuman-bonkleyn
Aug 21st, 2020 - 2 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 8966 others
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