Cannot Edit my listing, HELP!!!!!

GetHuman5046685's Account Access issue with AirBnB from July 2020

Help with my AirBnB issue
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Before contacting them, items GetHuman5046685 may need:
Booking reference, Billing address, Email address on the account, Account phone number, Payout method (If card or bank account, please include the last 4 digits), and Date of birth
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman5046685's own words
Tahjay was very, very patient. We talked many times in one day for at least * hours figuring out why I cannot edit my listing. Even with the screen shot I sent she was perplexed. She said she sent it to the appropriate department and that was at least ** days ago. Well, where's my solution? This is the first time I have had a problem on any of our rental sites with various companies. I am very disappointed in airBnB with their customer support. Please don't force me to post bad reviews of my experience hosting with your company. As you can see, we are super hosts so please be super diligent attending to my problem.

GetHuman5046685 did not yet indicate what AirBnB should do to make this right.

* years
Changed server twice but no different
How GetHuman5046685 fixed the problem

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Account Access issue
Reported by GetHuman5046685
Jul 9th, 2020 - 2 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 9269 others
0 customers following this


GetHuman5046685 started working on this issue
Jul 9th, 2020 12:54pm

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