I stayed at an Airbnb June **-** during my stay I realized it was an shared Airbnb I ha...

GetHuman5027371's customer service issue with AirBnB from July 2020

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The issue in GetHuman5027371's own words
I stayed at an Airbnb June **-** during my stay I realized it was an shared Airbnb I had let the host know that I was not aware of the place being shared and he then clarified what the situation was.Then on June ** at around * I realized new people were beginning to come and check in the place.They were loud after **,smoking,arguing in the airbnb.Then the next day which is my checkout date at *:** am another individual was banging on my door and saying they had rented the whole house and we need to leave.My boyfriend told him we leave at **am which is our checkout time.Then and hour or so me and boyfriend gathered our selves to get ready to check out we left at **:** am which I notified the host he never responded.I told him about what had happened during the last * days he never responded.Now today on July * I got a notification in my email from the host requesting *** hundred for damage vanity that I NEVER broke and that is how I found it and I also have proof.He claimed he discovered the vanity broke on June ** even though me and my boyfriend was there on June **.I will like a refund on the Airbnb.(The Airbnb was $***.**)

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Customer service issue
Reported by GetHuman5027371
Jul 3rd, 2020 - 2 years ago
Not resolved
Seen by 26 customers so far
Similar issue to 9218 others
0 customers following this


GetHuman5027371 started working on this issue
Jul 3rd, 2020 10:13pm