Cancel due to Covid*I was going on a research trip to the British Library.**. it is clo...

GetHuman-dwblakel's Cancel Booking issue with AirBnB from June 2020

Help with my AirBnB issue
The issue in GetHuman-dwblakel's own words
Cancel due to Covid*I was going on a research trip to the British Library.**. it is closed to the public currently. https:***visit*reading-rooms**. Britain has imposed a **-day self-quarantine on visitors from abroad. So I would not be able to do anything for two weeks of my stay. https:***news*explainers-**********. My university (indeed the state of Louisiana) has prohibited non-essential international travel. **Email issued by state, distributed by the provost of my University to the faculty earlier this year. I had hoped conditions might change and the limitations be lifted. They have not.**"McNeese Faculty List *FACULTY@LISTSERV.MCNEESE.EDU* on behalf of Mitchell Adrian ******@***.com**Tue ********* *:** PM*Forward*Effective immediately and until further notice, all international travel is prohibited. Out-of-State travel, whether by ground transportation or air, must be approved in advance by the Commissioner of Administration and will be evaluated based on business necessity. In-state travel is strongly discouraged and should be denied unless it is essential and there are no other means of conducting business. These restrictions apply to new, as well as all previously approved travel requests. **All requests for consideration by the Commissioner should be sent directly to me and I will forward as necessary.**If you have any questions regarding this matter, please advise. **Tammy Toups, CPPB*Director of State Travel****-***-**** (phone)****-***-**** (fax)******@***.com"***. I had attempted to contact my host in March, May, and June to mutually cancel the reservation. He never responded. (Another host for a separate reservation in London, quickly agreed to a full refund.)**I would rather have travel credit than nothing, but would not be able to use this much credit until next summer at the earliest and who knows what conditions will be then. But I don't want to lose it all!**This seems a complicated process to cancel given the circumstance*s.

GetHuman-dwblakel did not yet indicate what AirBnB should do to make this right.

How GetHuman-dwblakel fixed the problem

We are waiting for GetHuman-dwblakel to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get AirBnB's attention and get better help faster. Tap below to get started.
Having AirBnB issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Cancel Booking issue
Reported by GetHuman-dwblakel
Jun 21st, 2020 - 2 years ago
Seen by 11 customers so far
Similar issue to 8903 others
0 customers following this
Items needed
Booking reference
Billing address
Email address on the account
Account phone number
Payout method (If card or bank account
please include the last 4 digits)
Date of birth


GetHuman-dwblakel started working on this issue
Jun 21st, 2020 8:36pm
GetHuman-dwblakel confirmed the issue is fixed. Hooray!
Jun 22nd, 2020 1:01am