Booking number:HMARSPZKYH*Booked this holiday for my family but as we live in the UK, u...

GetHuman-violaso's customer service issue with AirBnB from June 2020

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The issue in GetHuman-violaso's own words
Booking number:HMARSPZKYH*Booked this holiday for my family but as we live in the UK, unfortunately because of the current situation we can not go. We would need to be in quarantine for * weeks upon our return from the holiday which isn't possible as we would need to return to work straight away and can not extend our holiday for an extra ** days to comply with the new quarantine rules.*Because of the above we would need to cancel our holiday and ask for a refund

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AirBnB

Customer service issue
Reported by GetHuman-violaso
Jun 15th, 2020 - 4 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 8918 others
0 customers following this
Items needed
Booking reference
Billing address
Email address on the account
Account phone number
Payout method (If card or bank account
please include the last 4 digits)
Date of birth

Timeline

GetHuman-violaso started working on this issue
Jun 15th 10:20am
GetHuman-violaso indicated the issue is not fixed yet.
Jun 17th 6:31am

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