I had a reservation that ** women have split for French Chic Loft for May **-**, **** i...

GetHuman4734111's Refund a Charge issue with AirBnB from April 2020

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The issue in GetHuman4734111's own words
I had a reservation that ** women have split for French Chic Loft for May **-**, **** in Asheville, NC. We are unable to attend this trip due to Covid-**. I wanted to be eligible for a cash refund since the NC stay at home order was issued till May *th. I wanted to wait to see if that would be extended to apply for the cash refund but I received an email from Airbnb telling me I needed to cancel * days before my check in date. I felt like I had no choice but to cancel and receive the Travel Credit but I needed the cash refund to pay back ** people since there is no way we can celebrate my bachelorette party when the town is closed which I believe it still will be during the weekend of our stay. I am emailing if there is any way possible to receive the cash refund instead of the travel credit since I am forced to cancel * days prior to date and cannot wait further to see if the government extends the order? Please let me know what you suggest. I wanted to wait to cancel and see what the governor was going to state but I was just following Airbnb's guidelines. Thank you!

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AirBnB

Refund a Charge issue
Reported by GetHuman4734111
Apr 28th, 2020 - 6 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 9126 others
0 customers following this

Timeline

GetHuman4734111 started working on this issue
Apr 28th 10:32pm

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