Had to cancel my Airbnb reservation and trip to Puerto Vallarta due to fight bans from...

GetHuman4500425's customer service issue with AirBnB from March 2020

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The issue in GetHuman4500425's own words
Had to cancel my Airbnb reservation and trip to Puerto Vallarta due to fight bans from Canada to Mexico until at least April **st. This is completely out of my control as it's due to the natural disaster of the Covid-** virus. They only issued me a **% refund despite me cancelling more than a month ahead of reservation and only due to travel bans issued. I want the full refund for my cancelled trip.
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AirBnB

Customer service issue
Reported by GetHuman4500425
Mar 20th, 2020 - 7d ago
Not resolved
Seen by 3 customers so far
Similar issue to 8425 others
0 customers following this
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Timeline
GetHuman4500425 started working on this issue
Mar 20th 9:54pm