Mum is not doing this b&b service and her house is listed as someone turned up on her d...

GetHuman4345390's customer service issue with AirBnB from February 2020

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The issue in GetHuman4345390's own words
Mum is not doing this b&b service and her house is listed as someone turned up on her doorstep last night. She is ** yrs old and on her own. A worrying issue. **I need her house to be taken off your system immediately please so this doesn’t happen again. Thanks
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AirBnB

Customer service issue
Reported by GetHuman4345390
Feb 10th, 2020 - 9d ago
Not resolved
Seen by 19 customers so far
Similar issue to 7383 others
0 customers following this
Items needed
Booking reference
Billing address
Email address on the account
Account phone number
Payout method (If card or bank account
please include the last 4 digits)
Date of birth
Timeline
GetHuman4345390 started working on this issue
Feb 10th 10:18am
GetHuman4345390 indicated the issue is not fixed yet.
Feb 13th 2:50pm
GetHuman4345390 indicated the issue is not fixed yet.
Feb 13th 2:51pm
GetHuman4345390 indicated the issue is not fixed yet.
Feb 13th 3:04pm
GetHuman4345390 indicated the issue is not fixed yet.
Feb 13th 3:05pm