Please help me. My mum had someone turn up in her doorstep last night having paid for B...

GetHuman4345390's customer service issue with AirBnB from February 2020

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Booking reference, Billing address, Email address on the account, Account phone number, Payout method (If card or bank account, please include the last 4 digits), and Date of birth
The issue in GetHuman4345390's own words
Please help me. My mum had someone turn up in her doorstep last night having paid for B&B. She is not doing this service but her house is obviously listed. She is a pensioner and worried about strangers on her doorstep. What do I need to do ?
GetHuman4345390 did not yet indicate what AirBnB should do to make this right.
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Customer service issue
Reported by GetHuman4345390
Feb 10th, 2020 - 9d ago
Not resolved
Seen by 9 customers so far
Similar issue to 7382 others
0 customers following this
Timeline
GetHuman4345390 started working on this issue
Feb 10th 10:14am
GetHuman4345390 indicated the issue is not fixed yet.
Feb 13th 2:33pm
GetHuman4345390 indicated the issue is not fixed yet.
Feb 13th 2:33pm
GetHuman4345390 indicated the issue is not fixed yet.
Feb 13th 2:35pm
GetHuman4345390 indicated the issue is not fixed yet.
Feb 13th 2:36pm
GetHuman4345390 indicated the issue is not fixed yet.
Feb 13th 2:39pm