I booked a room today, I specifically messaged the host to not accept the booking if it...

GetHuman4092475's customer service issue with AirBnB from December 2019

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Booking reference, Billing address, Email address on the account, Account phone number, Payout method (If card or bank account, please include the last 4 digits), and Date of birth
The issue in GetHuman4092475's own words
I booked a room today, I specifically messaged the host to not accept the booking if it’s after *pm at *:**pm she messaged saying she’s accepted, because she didn’t accept by * pm I left the area and had to change my plans and was no longer in the area and she wouldn’t cancel. She said “Please put other reason that don't affect me” but it is her fault for accepting after *pm and the room is no longer any use to me. It’s awaiting payment but I refuse to pay. I don’t want to pay for it. I believe I have the rights to not pay for it when the hair accepted after a time I said to not. I’m disappointed with her service.

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Customer service issue
Reported by GetHuman4092475
Dec 13th, 2019 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 6578 others
0 customers following this


GetHuman4092475 started working on this issue
Dec 13th, 2019 11:18pm
GetHuman4092475 indicated the issue is not fixed yet.
Dec 14th, 2019 9:37am

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