Hi, I am a host for Airbnb. One of my potential guests is having an issue booking my pr...

GetHuman-enabiev's customer service issue with AirBnB from December 2019

Help with my AirBnB issue
The issue in GetHuman-enabiev's own words
Hi, I am a host for Airbnb. One of my potential guests is having an issue booking my property. The special offer price that I sent her is not the same total that she has according to her. The price should cost her ****, but she has said it shows a cost of over ****. These prices include the taxes and service charges for guests. It has been very frustrating because a lot of messages are being blocked. Please help me resolve this issue

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AirBnB

Customer service issue
Reported by GetHuman-enabiev
Dec 2nd, 2019 - 2 years ago
Fixed
Seen by 27 customers so far
Similar issue to 6315 others
0 customers following this
Items needed
Booking reference
Billing address
Email address on the account
Account phone number
Payout method (If card or bank account
please include the last 4 digits)
Date of birth

Timeline

GetHuman-enabiev started working on this issue
Dec 2nd, 2019 2:47am
GetHuman-enabiev confirmed the issue is fixed. Hooray!
Dec 3rd, 2019 1:39am