Hello. My HOST recently initiated an alteration request to change my stay to another ho...

GetHuman-binz's customer service issue with AirBnB from November 2019

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The issue in GetHuman-binz's own words
Hello. My HOST recently initiated an alteration request to change my stay to another house. Reason being the original house is NO LONGER LEGAL to host under airbnb.**I would like to decline the request as the new house is not suitable for me.**Should I decline, I would need to reserve another house from another host.**Should I cancel my reservation with the old host? Would I then incur penalty*service fee? I would like to receive the full refund including service fee since I'm not the one at fault.**Or would the old host be the one to cancel my reservation and thus I can get back the full refund?

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Customer service issue
Reported by GetHuman-binz
Nov 14th, 2019 - a year ago
Not resolved
Seen by 5 customers so far
Similar issue to 12229 others
0 customers following this


GetHuman-binz started working on this issue
Nov 14th, 2019 1:27am