The app on me iPhone was glitching and was not opening at all. I was in the middle of b...

GetHuman-tatyanao's Account Access issue with AirBnB from October 2019

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Before contacting them, items GetHuman-tatyanao may need:
Booking reference, Billing address, Email address on the account, Account phone number, Payout method (If card or bank account, please include the last 4 digits), and Date of birth
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-tatyanao's own words
The app on me iPhone was glitching and was not opening at all. I was in the middle of booking the place. So I went to Airbnb on my laptop but apparently the password I remembered was not correct, I could not enter. So I reseted it. But then Airbnb asked confirmation over the phone which in not correct in the system, that was my old number! I need to enter my account NOW! By my email like all other services do!

GetHuman-tatyanao did not yet indicate what AirBnB should do to make this right.

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AirBnB

Account Access issue
Reported by GetHuman-tatyanao
Oct 31st, 2019 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 14770 others
0 customers following this

Timeline

GetHuman-tatyanao started working on this issue
Oct 31st, 2019 8:11pm
GetHuman-tatyanao indicated the issue is not fixed yet.
Nov 3rd, 2019 1:16pm

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