I was scammed y AirBnB. I had doubts about an offer so I contacted their support team o...

GetHuman-bizwhizy's customer service issue with AirBnB from October 2019

Help with my AirBnB issue
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Booking reference, Billing address, Email address on the account, Account phone number, Payout method (If card or bank account, please include the last 4 digits), and Date of birth
The issue in GetHuman-bizwhizy's own words
I was scammed y AirBnB. I had doubts about an offer so I contacted their support team on **.**.****. The agent asked me to send him the link to the ad. I sent it. He verified it. I paid the money to Transferwise. I called AirBnB again on *****. They saw the archived chat. This agent, Brittney, agreed that first agent (Mark) should not have verified it. She said they were referring the case to their fraud team. I was then given a case number and they asked me for all my receipts. I sent everything and have never heard from them again. I have sent Many emails to "hanna"* talked to many agents and finally fot someone called "Edwin" from customer relations to handle it and he wrote saying I would hear within ** hours. Nothing has happened. The case number is: *********. Amount AirBnb owes me: **** usdolalrs.

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AirBnB

Customer service issue
Reported by GetHuman-bizwhizy
Oct 27th, 2019 - 3 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 14528 others
0 customers following this

Timeline

GetHuman-bizwhizy started working on this issue
Oct 27th, 2019 12:25am
GetHuman-bizwhizy indicated the issue is not fixed yet.
Oct 28th, 2019 5:18am