I was scammed y AirBnB. I had doubts about an offer so I contacted their support team o...

GetHuman-bizwhizy's customer service issue with AirBnB from October 2019

Help with my AirBnB issue
First: share to improve GetHuman-bizwhizy's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-bizwhizy may need:
Booking reference, Billing address, Email address on the account, Account phone number, Payout method (If card or bank account, please include the last 4 digits), and Date of birth
The issue in GetHuman-bizwhizy's own words
I was scammed y AirBnB. I had doubts about an offer so I contacted their support team on **.**.****. The agent asked me to send him the link to the ad. I sent it. He verified it. I paid the money to Transferwise. I called AirBnB again on *****. They saw the archived chat. This agent, Brittney, agreed that first agent (Mark) should not have verified it. She said they were referring the case to their fraud team. I was then given a case number and they asked me for all my receipts. I sent everything and have never heard from them again. I have sent Many emails to "hanna"* talked to many agents and finally fot someone called "Edwin" from customer relations to handle it and he wrote saying I would hear within ** hours. Nothing has happened. The case number is: *********. Amount AirBnb owes me: **** usdolalrs.

GetHuman-bizwhizy did not yet indicate what AirBnB should do to make this right.

How GetHuman-bizwhizy fixed the problem

We are waiting for GetHuman-bizwhizy to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get AirBnB's attention and get better help faster. Tap below to get started.
Having AirBnB issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

AirBnB

Customer service issue
Reported by GetHuman-bizwhizy
Oct 27th, 2019 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 14528 others
0 customers following this

Timeline

GetHuman-bizwhizy started working on this issue
Oct 27th, 2019 12:25am
GetHuman-bizwhizy indicated the issue is not fixed yet.
Oct 28th, 2019 5:18am

Paying Too Much for Your Plan?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies