All in all the owner is just not bothered abt the issue... by just apologizing and not solving the problem .

GetHuman-yyfoong's customer service issue with AirBnB from October 2019

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The issue in GetHuman-yyfoong's own words
Call the host but no answer and finally got them thru whasapp ... I booked an apartment in penang for one nite on **th October **** and we have a few issues with the owner. Firstly the owner provide us with a comforter cover which she claims is a blanket and when we called her she ask us to go upstairs to get an additional blanket which turns out to be also a comforter cover. Secondly the *nd bedroom comes with a double decker bed and the upper bed has a ceiling fan hanging right above the bed which is not safe..*****Granny*Lodge****
Frustrating coz after a long day out, checking in to this issue when we are all tired out
Nothing much we can do as we all done with the inconvenience .
Have been a customer of airbnb abt two yrs
How GetHuman-yyfoong fixed the problem

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AirBnB

Blanket which turns out to be a comforter cover, hair dryer not working, ceiling fan hanging dangerously right above the double decker bed
Customer service issue
Reported by GetHuman-yyfoong
Oct 19th, 2019 - 3 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 14263 others
0 customers following this

Timeline

GetHuman-yyfoong started working on this issue
Oct 19th, 2019 3:41pm
GetHuman-yyfoong indicated the issue is not fixed yet.
Oct 21st, 2019 1:01am

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