Was prompted to change or modify Payout Method some two months ago. Don't know why as n...

GetHuman-bigbartr's Missing Payment issue with AirBnB from October 2019

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Before contacting them, items GetHuman-bigbartr may need:
Booking reference, Billing address, Email address on the account, Account phone number, Payout method (If card or bank account, please include the last 4 digits), and Date of birth
The issue in GetHuman-bigbartr's own words
Was prompted to change or modify Payout Method some two months ago. Don't know why as nothing had changed with my banking and had received a couple of Airbnb payouts in the past. Nevertheless I did it. Then again a couple of weeks ago, then a few days ago went to Live Chat and did the same for a *rd time. I notice when reviewing my Payout Method that my bank info is listed twice. I guess the newest one is the one that has Pending attached to it. But the one below it is the same account, totally the same info. So will my payment be coming? I looked at my bank account today and there was no evidence of a * cent deposit. It should be noted that when deleting the previous payout method last week, * of the same were listed and the prompt only allowed me to delete one of them. So have two payout methods that are exactly the same. Again. Is this the problem?Should I go back to Payout Method and just delete one of them, as they are the same? My guests has been gone since October *th.

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Missing Payment issue
Reported by GetHuman-bigbartr
Oct 15th, 2019 - 3 years ago
Not resolved
Seen by 14 customers so far
Similar issue to 14100 others
0 customers following this


GetHuman-bigbartr started working on this issue
Oct 15th, 2019 9:09pm