Have booked a property in Goa and paid for it. Airbnb replied to me that the booking ha...

GetHuman-dionypi's Refund a Charge issue with AirBnB from July 2019

Help with my AirBnB issue
The issue in GetHuman-dionypi's own words
Have booked a property in Goa and paid for it. Airbnb replied to me that the booking has been cancelled, and the refund is activated.*However, the host send me a note that the booking is confirmed.*Need to clear this confusion.*An urgent call to clear this matter will be appreciated. *** ***** *****

GetHuman-dionypi did not yet indicate what AirBnB should do to make this right.

How GetHuman-dionypi fixed the problem
It seems that if the Host does not respond and confirm the booking Request within ** hours, then the booking in Airbnb get cancelled automatically and the refund process is initiated. This is what happened to me.**I got in touch with the Host explained the situation, re-booked the property, sent a note to the Host immediately upon re-booking, so that he could respond quickly and confirm the booking. It was done as requested, and all is good.**Ofcourse the Airbnb support played a role to advise me of the process, which I then played out. Hope this is useful to all...
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AirBnB

Refund a Charge issue
Reported by GetHuman-dionypi
Jul 29th, 2019 - 2 years ago
Fixed
GetHuman-dionypi shared how to fix
Seen by 20 customers so far
Similar issue to 11266 others
0 customers following this
Items needed
Booking reference
Billing address
Email address on the account
Account phone number
Payout method (If card or bank account
please include the last 4 digits)
Date of birth

Timeline

GetHuman-dionypi started working on this issue
Jul 29th, 2019 9:12am
GetHuman-dionypi confirmed the issue is fixed. Hooray!
Jul 30th, 2019 11:19am