Have been waiting for the refund money after cancellation to hit my account. I'm so disappointed that there is no way to raise or escalate this matter or even ask where it is stuch! Please let me know immediately. Why has the Airbnb cancellaTION REFUND AMOUNT NOT BEEN REFUNDED?

GetHuman-akorlima's Refund a Charge issue with AirBnB from July 2019

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The issue in GetHuman-akorlima's own words
I had booked a villa and paid for it at Goa and subsequently cancelled it for personal reasons. The place had a moderate cancellation and after ** days I still haven't received the refund. ... Hello*I had a booking with Airbnb which i had to cancel for personal reasons on July **th. So far I have not received the refund. Could you please give me an update of when I might actually get it? why the delay?
There is no way to contact and find out whats happening and you don't think its your responsibility to inform at least
First of all please inform me and do credit my refund amount immediately. If there s any delay for a reason please let me know.
Of all the reviews and references I got, I thought Airbnb will be professional enough to keep the customer informed
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AirBnB

Cancellation -AirbnB
Refund a Charge issue
Reported by GetHuman-akorlima
Jul 24th, 2019 - 2 years ago
Not resolved
Seen by 22 customers so far
Similar issue to 10991 others
0 customers following this

Timeline

GetHuman-akorlima started working on this issue
Jul 24th, 2019 5:00am
GetHuman-akorlima indicated the issue is not fixed yet.
Jul 25th, 2019 6:52am
GetHuman-akorlima indicated the issue is not fixed yet.
Jul 25th, 2019 6:52am
GetHuman-akorlima indicated the issue is not fixed yet.
Jul 25th, 2019 6:53am
GetHuman-akorlima indicated the issue is not fixed yet.
Jul 25th, 2019 6:58am