Is it possible to be refunded money based on leaving my Airbnb due to safety concerns...

GetHuman2937204's customer service issue with AirBnB from May 2019

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The issue in GetHuman2937204's own words
Is it possible to be refunded money based on leaving my Airbnb due to safety concerns? (I.e. I do not feel safe staying there bc when I arrived, a strange man knocked on the door, the host did not have him staying there and said “we’ll figure it out”, I went to work, they end up letting the man stay there and told me “we’ll have it all figured out in a couple days”) if the host themself didn’t have the person booked and did not feel comfortable with the man staying and let them in anyway, I shouldn’t have to pay for somewhere I don’t feel safe. Needless to say I won’t be using Airbnb in the future if something can’t be done about this.
GetHuman2937204 did not yet indicate what AirBnB should do to make this right.
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AirBnB

Customer service issue
Reported by GetHuman2937204
May 17th, 2019 - 2 mons ago
I have an issue with AirBnB too
Not resolved
Seen by 6 customers so far
Similar issue to 7992 others
0 customers following this
Timeline
GetHuman2937204 started working on this issue
May 17th 3:21am