Hi, looking to book a house in Barcelona "Super bright and spacious flat in the city c...

GetHuman-tyarnep's customer service issue with AirBnB from May 2019

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The issue in GetHuman-tyarnep's own words
Hi, looking to book a house in Barcelona "Super bright and spacious flat in the city centre" but it says I can't book through air bnb I have to email them privately. I emailed them and ended up speaking to a Jennifer Rodwell who says that she is a approved property manager through air bnb. I was wondering if this is legit, as she says that I have to pay via bank transfer through air bnb which i have never heard of. Just wondering if this is all safe as it is new for me, thanks!
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AirBnB

Customer service issue
Reported by GetHuman-tyarnep
May 9th, 2019 - a mon ago
I have an issue with AirBnB too
Not resolved
Seen by 5 customers so far
Similar issue to 7767 others
0 customers following this
Items needed
Booking reference
Billing address
Email address on the account
Account phone number
Payout method (If card or bank account
please include the last 4 digits)
Date of birth
Timeline
GetHuman-tyarnep started working on this issue
May 9th 10:46am
GetHuman-tyarnep indicated the issue is not fixed yet.
May 10th 12:04am