Need to shorten a stay. It is booked for ** days and we need to shorten it to ** days...

GetHuman-pnparker's Change Booking issue with AirBnB from April 2019

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Booking reference, Billing address, Email address on the account, Account phone number, Payout method (If card or bank account, please include the last 4 digits), and Date of birth
The issue in GetHuman-pnparker's own words
Need to shorten a stay. It is booked for ** days and we need to shorten it to ** days. The host website says cancellation policy is "moderate" which allows refunds. When I try to use Airbnb website to modify our reservation and shorten the stay by three days, it says we will owe them an additional *** dollars??!! We called the host, and she says, it should not be a problem to shorten the stay and get a full refund. Help
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What Do I Do If I'm Missing My Host Payout on Airbnb?How Do I Change My Booking on Airbnb?How do I cancel my AirBnB reservation?How do I recover my AirBnB account?Can I get a refund from Airbnb?
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AirBnB

Change Booking issue
Reported by GetHuman-pnparker
Apr 24th, 2019 - 7 mos ago
I have an issue with AirBnB too
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Seen by 7 customers so far
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GetHuman-pnparker started working on this issue
Apr 24th 8:15pm