I am a host and have clearly advertised Saturday to Saturday only in August. Unfortunat...

GetHuman2642892's Cancel or Change Booking issue with AirBnB from March 2019

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The issue in GetHuman2642892's own words
I am a host and have clearly advertised Saturday to Saturday only in August. Unfortunately a guest has booked * nights by instant book from ** th to ** th August. If I cancel it I will be penalised - what canI do? I have another guest wanting the whole week as advertised. The guest that has booked * nights is happy for me to cancel but how do avoid the penalty. Also how do I avoid this happening again!
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AirBnB

Cancel or Change Booking issue
Reported by GetHuman2642892
Mar 30th, 2019 - 6 mons ago
I have an issue with AirBnB too
Not resolved
Seen by 5 customers so far
Similar issue to 6913 others
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Timeline
GetHuman2642892 started working on this issue
Mar 30th 8:53pm