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Before contacting them, items GetHuman-alexhalv may need:
Booking reference, Billing address, Email address on the account, Account phone number, Payout method (If card or bank account, please include the last 4 digits), and Date of birth
The issue in GetHuman-alexhalv's own words
There was a fraudulent charge to my Visa credit card from AirBnB for $*,***.**. The transaction note on the credit card statement is HMAC**ZRMJ.**I do not have an AirBnB account and have never used the service before. I already initiated a dispute*chargeback with my bank.**I have no details of any of the booking dates*times or locations, but you could possibly spare someone else some grief who is possibly hosting the other side of this fraudulent transaction if it has not already began.
GetHuman-alexhalv did not yet indicate what AirBnB should do to make this right.
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