hi! I am writing to you regarding the apartment I've rented for a week in NYC. the apar...

GetHuman2222969's customer service issue with AirBnB from February 2019

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The issue in GetHuman2222969's own words
hi! I am writing to you regarding the apartment I've rented for a week in NYC. the apartment itself got everything that was mentioned in the description. however, it's insanely dirty. the bathroom and toilet got hair, stains, etc. the bedsheets and bed cover are dirty, they were a couple of bugs specifically right next to the pillows. If the most basic and necessary things are in such gross and disgusting condition, I'm afraid to think when kitchen was cleaned last time and so on. I've got photos and videos as a proof. please let me know asap!!!
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AirBnB

Customer service issue
Reported by GetHuman2222969
Feb 16th, 2019 - 8 mons ago
I have an issue with AirBnB too
Not resolved
Seen by 1 customer so far
Similar issue to 6194 others
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Timeline
GetHuman2222969 started working on this issue
Feb 16th 6:27pm