Hi, I searched for a lodge in Yosemite, CA, for my Scout Troop for one night (**-** Jun...

GetHuman-jphakal's customer service issue with AirBnB from January 2019

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Hi, I searched for a lodge in Yosemite, CA, for my Scout Troop for one night (**-** June), and made booking at the one which looked the nicest. After payment, the confirmation showed that the address was in Idaho!! !!I was given misleading information!!, and would like to either transfer my payment to a correct location, or get full refund. I contacted the customer service asap, and they forwarded my case, but I'm afraid that it'll take so long time that my position in this case gets even worse. Please, help me!! In the message*trip description to the owner I clearly wrote about Yosemite, CA, so there's no question where we are going.
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Customer service issue
Reported by GetHuman-jphakal
Jan 16th, 2019 - 9 mons ago
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Jan 16th 10:07am