I made a reservation for Janurary *. To stay at Caribbean Breeze Penthouse, Portmore...

GetHuman1910281's customer service issue with AirBnB from January 2019

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The issue in GetHuman1910281's own words
I made a reservation for Janurary *. To stay at Caribbean Breeze Penthouse, Portmore, Jamaica. The advertisment stated that I would be sharing the space with a family. Up on my arrival, now one was living there, and the place was under repair. Only the room where i was suppose to stay was occupied. I was afraid to stay there by myself. because I would be in a strange place all by myself. The reason I chose to stay there was because it stated that a family there.The house did not seem safe while it was under repairs. I am asking for a full refund of my money. I was deceived and inconvenient, while I seek a new place.
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Customer service issue
Reported by GetHuman1910281
Jan 6th, 2019 - a mon ago
I have an issue with AirBnB too
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Seen by 1 customer so far
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GetHuman1910281 started working on this issue
Jan 6th 8:38pm