Hi*My account is: *****@***.com*I booked to stay in Manchester from **-**th February...

GetHuman-sbkx's customer service issue with AirBnB from December 2018

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The issue in GetHuman-sbkx's own words
Hi*My account is: *****@***.com*I booked to stay in Manchester from **-**th February **** at Manchester Georgian House*I have paid half of the total cost*I now cannot stay during this timeframe and need to cancel.*Will I receive ***% of my money back?*They are not replying to my email and will not cancel the booking*They have a 'strict' cancellation fee but I am * months out of check in date, so do I receive a full refund if I cancel myself?*Kind regards*B
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Customer service issue
Reported by GetHuman-sbkx
Dec 18th, 2018 - 2 mons ago
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GetHuman-sbkx started working on this issue
Dec 18th, 2018 11:34am